PRIVACY POLICY
This Privacy Policy describes how Sturgeon Spirits Craft Distillery ("we," "us," or "our") collects, uses, and shares information about you when you interact with our Facebook page, Facebook applications, website, or visit our distillery located at Oshkosh, Wisconsin.
1. Information We Collect
We collect several types of information to provide and improve our services:
Information You Provide Directly
- Contact information (name, email address, phone number) when you sign up for tours, events, or our mailing list
- Messages, comments, and posts you share on our Facebook page
- Event RSVP information and preferences
- Feedback, reviews, and survey responses
- Payment information for event bookings (processed securely through third-party payment processors)
Information Collected Automatically
- Facebook User ID and profile information (as permitted by your Facebook privacy settings)
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, links clicked, time spent on our content)
- Location data (general geographic location based on IP address)
- Engagement metrics (likes, shares, comments, reactions)
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our services, including tour bookings and event RSVPs
- To communicate with you about events, promotions, and updates
- To personalize your experience and show relevant content
- To analyze and improve our marketing campaigns and content
- To measure the effectiveness of our advertising on Facebook and other platforms
- To create custom and lookalike audiences for targeted advertising
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure security
3. Facebook Integration and Data Sharing
When you interact with our Facebook page or applications:
- Facebook collects information about your interactions according to their Data Policy
- We receive aggregated insights and analytics from Facebook about page engagement and audience demographics
- We do not have access to your personal Facebook messages or private information unless you share it with us directly
- Your interactions are subject to Facebook's Terms of Service and Data Policy
To learn more about how Facebook uses your data, please review Facebook's Data Policy at https://www.facebook.com/privacy/policy.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience:
Facebook Pixel
We use the Facebook Pixel on our website to:
- Track conversions from Facebook ads
- Optimize ads based on collected data
- Build targeted audiences for future ads
- Remarket to people who have visited our website or Facebook page
Other Cookies
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Used to deliver personalized advertisements
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our website.
5. Third-Party Services
We work with third-party service providers who may collect and process your information:
- Facebook/Meta: Social media integration and advertising
- Payment processors: Secure payment processing for event bookings
- Email service providers: Newsletter and communication management
- Analytics providers: Website traffic and user behavior analysis
- Booking systems: Event and tour reservation management
These third parties have their own privacy policies and terms of service. We encourage you to review their policies before engaging with their services.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Portability: Request transfer of your data to another service
- Restrict processing: Limit how we use your information
- Object: Object to certain types of processing, including direct marketing
To exercise these rights, please contact us using the information provided in Section 11.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and share
- Right to delete personal information we have collected
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
10. Children's Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Facebook page and website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to these countries.
13. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Sturgeon Spirits Craft Distillery
Oshkosh, Wisconsin
Email: [email protected]
